Privacy Policy

1. Who we are

PeakReach Managed Systems ("PeakReach," "we," "us," or "our") installs and manages business systems for service companies. This policy applies to information collected through peakreachms.com and related pages. PeakReach Managed Systems is operated by PeakReach Marketing Solutions LLC, based in Sanford, North Carolina.

2. Information we collect

We collect information you provide directly and information collected automatically when you use the site.

• Information you provide: When you apply for a Revenue Leak Audit or contact us, we collect details such as your name, company name, work email, mobile phone number, annual revenue range, and the business challenge you describe.
• Information collected automatically: Basic technical and usage data such as your IP address, browser type, device information, pages viewed, and referring source, gathered through cookies and similar technologies.

3. How we use your information

• To respond to your inquiries and evaluate fit for a Revenue Leak Audit or our services.
• To send you SMS text messages and calls related to your inquiry and our services, where you have opted in. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help.
• To communicate with you about your request, our services, and related updates you have asked to receive.
• To operate, maintain, secure, and improve the website and our offerings.
• To comply with legal obligations and enforce our agreements.

4. How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the business (for example, hosting, CRM, email, and analytics providers), under obligations to protect the information.
• Legal and safety purposes, where required by law or to protect our rights, users, or the public.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

Mobile information & text messaging (SMS): No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & analytics

We use cookies and similar technologies to keep the site functioning, understand usage, and improve performance. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

6. Data retention

We retain information for as long as needed to fulfill the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Your choices & rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by using the unsubscribe link or contacting us. Depending on where you live, you may have additional rights under applicable privacy laws.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's privacy

This website is intended for business owners and is not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date above. Material changes will be reflected on this page.

11. Contact us

Questions about this policy or your information? Contact us at info@peakreachms.com, PeakReach Managed Systems, Sanford, North Carolina.